WST : Western Colorado's Premiere Full Service IT Company
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Western Slope Technology is your new source for IT support on the Western Slope. Our technicians are specifically trained to assist small to mid-size businesses and home users with any computer, network or computer related devices. With over a decade of professional experience, we are your one contact in maintaining your network and computer stability.
Our certified staff and flexible maintenance programs enable us to design IT solutions that provide our clients with a stable, dynamic, and powerful platform from which to grow their business. Local technicians serving Grand Junction, Fruita, Clifton and Palisade provide extremely fast response time, day or not, with professional, skillful solutions no matter what the situation. Whether your business supports an office with one user or 10 users across a local area network or you are a single home user, we are your one stop complete system support company
Grand Junction Help Desk:
The Grand Junction Help Desk is a call center ready to handle any problem you may be experiencing on your personal or business computer system. Our staff will answer your call and assist you with any complication through our specialized programs. If we are unable to identify your problem via phone, we will set up a remote connection point with a unique log-in to connect you directly with West Slope Technology (WST)* where we can trouble shoot any problem you are having directly on your computer.
This incredible function we offer to all of our customers will help save you time and money by reducing the need to coordinate an on-site visit. We assign a single technician to assist you during the entire connection to ensure that your problem is identified and solved. If you are unable to reach the internet, one of our friendly technicians will visit you and fix the program for you at your location.
Each call can be billed to your credit card through a secure site.
In rare occasions, your situation may require a technician to administer on site. Our home user promise to you is: "If we can not resolve your issue over the phone and we have to send out a technician the call is on us".
*You must have a bootable computer and working internet connection to utilize remote service.
Our Commitment to Home Users:
Western Slope Technology is a business designed to help anyone who has a problem with their computers, printers or even your internet connection. We will be more than happy to help Home users or home based business users with any needs. Call our WST HELP DESK and we can start the process in getting your problems resolved. Look at the “SERVICE HELP DESK” section of our website and lets get started.
On rare occasions, your situation may require a technician to administer services on site. Our home user promise to you is: "If we cannot resolve your issue over the phone and we have to send out a technician the call is on us".
Commitment to Small and Medium Businesses Owners:
Company computers and servers have a great demand on them running 24/7, processing data all day long and because of that the risk of failure or major issues increases on a daily basis. So many things can go wrong that will cost you production time and money and as a small business owner we are sure you do not want that. One of the main keys is to educate our customers on what to look for and what to do if you have a problem.
Regardless of the severity you can now call a help desk to help you with your problems or you can become one of our PM Clients and get your company on a Preventive Maintenance Program and lower the risk of any system failure.
To help minimize problems and lost production, you can become one of our PM clients. Get your company on a Preventative Maintenance Program and lower the risk of any system failure.
WST | Preventative Maintenance Program (PM):
Each and every company has a unique network that requires personalized solutions that cater to their specialized software and individual computer needs. For this reason, we offer Preventive Maintenance(PM) programs. Our prevention program includes a monthly visit from a technician, who monitors your system(s), cleans all dust and debri from your hardware, and performs system updates to ensure the very highest level of efficiency. We also make sure all network connections and servers are operating at maximum capacity in order to prevent any errors, loss of connectivity or a dreaded failure.
Our Preventative Maintenance Program is available for a small monthly fee which is determined by the size of your network or computer maintenance needs. When signing up on our prevention plan, you receive a pre-determined block of support hours. We will provide your company employees with access to our “Client Service Desk portal” and they will be able to submit their own service desk request, monitor their progress and get a cost summary on your monthly IT spending.
WST : Western Colorado's Premiere Full Service IT Company 
